WeatherTech Custom Fit Front FloorLiner for Select Ford/Lincoln Models (Black)

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Price: $93.72 $84.09   

Product Feature

• Accurately/completely lines the interior carpet
• High-density tri-extended material
• Rigid core strength, offers surface friction
• Advanced surfacing minimizes fluid movement
• Fluids easily removed once they are trapped

Product Description

In the quest for the most advanced concept in floor protection, the talented designers and engineers at MacNeilAutomotive have worked tirelessly to develop the most advanced DigitalFitTM floor protection available today! The WeatherTechFloorLiner™ accurately and completely lines the interior carpet giving "absolute interior protection™"! Digital laser measurements of interior surfaces offer a consistently perfect fit! A patent pending High-Density Tri-Extruded (HDTE) material allows for a rigid core for strength while offering surface friction to the carpet, as well as tactile feel to the surface! Advanced surfacing creates channels that carry fluids and debris to a lower reservoir with further channeling to help minimize fluid movement while driving! Once fluids become trapped in the reservoir, away from shoes and clothing, they are easily removed from the WeatherTechFloorLiner™ over the door sill...no muss-no fuss! Rear FloorLiners™ incorporate many of the same design features as the front FloorLiners™. Rear FloorLiners™ (where offered) are manufactured from a proprietary custom blended TPO (thermopolyolefin) that is not only wear resistant, but also remains flexible under temperature extremes. FloorLiners were designed for vehicles with factory carpet installed when manufactured.  They will not fit vehicles with vinyl floors unless otherwise specified.  Please take your old floor mats out before installing your new WeatherTech floor mats. Please note that the on-screen color representations are not necessarily precise representations of actual product colors due to variance in monitor calibrations.

WeatherTech Custom Fit Front FloorLiner for Select Ford/Lincoln Models (Black) Review

I placed an order on 12/01/10. $400 worth of floor mats. After 9 calls and a recording telling me the average wait time is 1 1/2 hours, I have given up. They charged my card, and I have no floor mats. I spoke to a Maria on 12/30/10. She had no clue as to why they hadn't shipped yet. She said she would call me back on 1/3/11. She never called me back. I made 3 more attempts in the past week to call customer service and again: "average wait time is 1 hour 20 minutes". I finally was able to talk to a human being today and he told me they have had phone problems. For over a month? He was very reluctant to issue me a credit and finally he agreed to do so. I am stopping payment on my credit card anyway.
Customer Service is HORRIBLE!
Too bad... I really wanted these mats but... If customer service is that bad on just the purchase of their product, Their support of the product "after" the purchase is probably not much better.

This review is all about their customer service, not the product.

If the company cannot support the sale... How would they support the product?

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